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Job Description

Client Relationship

Manage the day to day relationship with key contact and work positively towards developing a trusting business relationship
Understand what the client’s overall goals and objectives are through regular discovery meetings, and the role that different departments and individuals are playing in achieving these
Maintain and develop smooth relationships with the Clients and manage proactively and sensitively these relationships when difficult circumstances might occur
Manage the practical application of on-sites liaising with the client(s) for workload/meetings and priorities
Be aware of contractual obligations and detail and manage any potential conflicts around this subject upwards in good time
Work with senior support to develop and execute account plans and proactively manage the communication pathway to senior support ensuring that they are kept up to date with client issues and developments
Identifies growth areas / new opportunities for business by anticipating future needs / trends in industry
Analysis & Insight

Demonstrating impactful insight to clients
Prepare and deliver presentations with recommendations that actively seek to meet the objectives of the client’s brief
Build category and industry knowledge to better understand their business needs and key objectives
Discuss briefs with client contacts striving to make them more issue driven
Work together with your director and your client to think outside the box and go further by identifying new approaches to solve critical business questions in line with client needs
Team, People & Self Development

Coach and train line reports and other team members, sharing knowledge and encouraging a culture of learning
Guides junior team members/ reporting line on presentation preparation, appropriate analysis and developing consumer insights.
Demonstrate ownership for self-development  as well as set, monitor and evaluate SMART objectives for line reports
Involve in wider projects within Kantar Worldpanel Vietnam to drive fresh and innovative perspectives and thought leadership

What You Should Be Good At

Have a Master/ Bachelor degree, preferably in Marketing or Economics
5+ Years solid experience in the industry – ideally FMCG. Experience in Market Research will be an advantage.
Networking and meeting new people with the ability to build relationships
Strong numerical and analytical skills
Articulate and credible written and verbal communication skills, including excellent presentation and problem solving skills.
Leadership skills to confidently manage your own work streams and team simultaneously. Have the ability to manage well under time pressure and plan ahead
Strong desire to motivate and develop others to give their best results
Confidence to think outside of the box and express your own opinions to challenge client thinking credibly


About Kantar Worldpanel

Kantar Worldpanel is the world leader in consumer knowledge and insights based on continuous consumer panels. Combining market monitoring, advanced analytics and tailored market research solutions we deliver both the big picture and the fine detail that inspire successful actions by our clients. Our expertise about what people buy or use – and why – has become the market currency for brand owners, retailers, market analysts and government organisations internationallyWe are increasingly recognised as a company that prioritises its people, focussing on successful careers and workplace cultures (recognised as an employer of choice in the UK, Ireland, France, Spain, Mexico, Brazil and Greater China).  Just as our clients are at the centre of everything we do, our people are the foundation and we have the same levels of passion and commitment to them and their careers with us.With over 60 years’ experience, a team of 3,500, and services covering 60 countries directly or through partners, we deliver High Definition Inspiration™ in fields as diverse as FMCG, impulse products, fashion, baby, telecommunications and entertainment, among many others.Kantar Worldpanel is part of Kantar, one of the world's largest insight, information and consultancy networks. Kantar is the data investment management division of WPP.
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